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I just got engaged and found that the ring I had purchased did not fit properly, and was stressed about getting a ring the wrong size. I called Ron at The Diamond Guys and he assured me that if I came in the next day he could fix my problem, SAME DAY! We went and it was a great experience. The ring was resized in only a few hours and Ron even threw in a gift as a token of appreciation for our business. We are excited to be able to share our experience with Ron, and to work with him in the future!
Update:
We came back 1 year later to get our wedding bands and Ron remembered us. He also remembered the rings we were looking at, and was able to get them made for us within 2 weeks. Exceptional service! Highly recommend!
Elan was great. He helped me find the best ring. And was very kind and generous with my kid and i. Very good experience. Would recommend anyone here to come buy a ring. He was also very informative about the ring and diamond.
Ron is the best. Most knowledgeable and friendliest Jewler I’ve ever had. He makes it feel like you are friends and that you can trust him and not at all like he is a salesman trying to sell you something. He wants you to get what you will love, not what costs the most. I highly recommend him to anyone looking for jewelry from entry level to high end.
Very knowledgeable and so incredibly helpful! We never felt pressured to make a purchase and were even encouraged to take our time making a decision. Elan and the rest of the team helped us research different options and provided us with all the information we needed to make the best decision.
As somebody who came in knowing next to nothing about buying a diamond/engagement ring, Elan made this process easier and better than I could've imagined. He walked me through the need to knows of diamond buying and we sat together and looked at dozens of designs and stones within my budget and helped me choose a good one. I just picked the ring up today and it was even more beautiful than I expected. Cannot recommend this place enough. The experience overall left me with nothing but good things to say.
This place is great. The buying experience is really easy, it doesn't feel like you're being hard sold. We went in the first time and walked out without being pushed into buying something because this group is confident in their product. They should be confident in their product, because the ring I bought my fiancee is really one of a kind. Honestly, we went to three places before Diamond Guys and the experience was night and day. Strongly recommend this place and Ron especially, he did such a great job.
I have nothing but positive things to say about Elan and the team at The Diamond Guys. In fact, the level of service and personalized experience blew me away. I have zero knowledge in the diamond world but Elan made me feel right at home and explained every aspect in detail to me. Which is a night and day difference compared to some of the local big box stores. I had a very tight deadline but Elan and the team made it happen! Elan felt like a consultant, guiding you through the process. The ring was absolutely stunning and she loved it. I highly recommend The Diamond Guys, we will definitely be back for wedding bands. If you are searching for the right ring, stop in and see Elan. You won’t be disappointed.
Elan was so so great in taking however much time we needed to look over so many different styles of rings. And when the time came to purchase the ring was extreme helpful in explaining the process by which it would be made and the time frame they could get it done it. Highly recommend The Diamond Guys!
Had a great experience with Diamond Guys! They had a huge selection of engagement rings as well as loose diamonds and Elan's advice through the process was invaluable. There were plenty of times when he could have steered us toward more expensive options, but he seemed much more interested in us getting what we wanted rather than maximizing the sale.
Amazing experience. I was not pressured to pick a ring and was given excellent advice and support throughout the entire process. I would highly recommend Elan and his team to anyone looking to make one of the most important decisions of their life.
We loved working with Elan and Tracy at The Diamond Guys to choose our ring setting and design something really different and special. We were referred by a friend who had also been referred based on their high quality work. They communicated every step of the way and kept us informed about the order status, design details, etc. The ring turned out exactly as expected - gorgeous! We will be recommending them highly to our friends and family.
After getting the perfect engagement ring, I got the pleasure to meet the man who helped my fiancé pick the most beautiful diamond. Ron has made this whole process so seamless. He is very easy to work with and goes above and beyond to make your vision become reality. I had the pleasure of working with him one on one to help us pick out our bands. The quality of his work is superb! I have also brought two friends in since who were able to find the perfect ring as well! He makes the whole process very enjoyable! I would highly recommend to anyone in the market.
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